Shipping policy

Upon receiving your order, we ship in 2-3 business days. Please note that turnaround times may be longer during launches of new collections and sales due to the high volume of orders received. 

Keep in mind that we offer free U.S. shipping for all orders over $125. Once your order ships you should receive an email with tracking information attached. Please allow up to 24 hours for USPS to update its location.

Please note that The Milk Crew is not liable for any delays or missing packages, and will not replace lost packages. We cannot be held  responsible for damages of products that occurred during shipping or stolen packages. We prove tracking with every purchase, and thus can not help any further besides resending tracking information.  

International Shipping

International orders are considered FINAL SALE once shipped and are therefore ineligible for refund or exchange.

The Milk Crew is not responsible for duty or import fees incurred by shipping outside the US. Online buyers are responsible for import charges when ordering from another country.

Feel free to contact us with any other questions regarding shipping at hello@themilkcrew.com .